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Last night I had the opportunity to help host a great webinar on getting more customer referrals through relationship marketing. The call was awesome. Over 200 people registered to attend.

This is one simple way you can keep your customers happy and get more referrals.

This post is a bit of a rant, based on a couple of annoying situations that have cropped up in my personal life, but they have made me think about business and the way that businesses take money from their clients, and the attitude that surrounds the whole process.